Support

Last updated: April 30, 2026

Welcome to RICA Support. We're here to help you track maintenance, manage reminders, and get the most out of the smart car maintenance experience.

Contact Support

Email: support@gdesir.com
Response time: Within 48 hours on business days

Frequently Asked Questions

Getting Started

How do I add a vehicle?
Open the App, go to Garage or My vehicles, then Add vehicle. Enter details such as make, model, and year; add optional identifiers if you want them stored for your records.

How do I log a service?
Select a vehicle, choose Log service (or equivalent), pick the type of work (oil change, brakes, inspection, etc.), add date, mileage, notes, and photos if useful. This builds your maintenance history.

How do reminders work?
Reminders use the data you enter (time, mileage, or service type) and your settings. You can adjust notification preferences in Settings → Notifications.

Account

How do I change my email or password?
Go to Profile or Settings → Account and follow the prompts to update sign-in details.

How do I change language?
RICA is available in multiple languages. Use Settings → Language (or your device language, depending on the release) to switch.

Community and Safety

I saw incorrect or unsafe maintenance advice
Use Report on the relevant content (if available) or email support@gdesir.com with a screenshot and link or description. Vehicle safety reports are treated seriously.

Someone is harassing me in the App
Block or report the user from their profile or message thread where supported, and contact support@gdesir.com with details.

Data

Can I export my service history?
If export is offered in your version of the App, find it under Settings → Privacy or Data. Otherwise, contact support@gdesir.com for assistance.

Platforms

Where can I download RICA?
iOS — App Store. Android is coming soon. Availability may vary by region.

Still Need Help?

Email support@gdesir.com with your registered email and a clear description of your issue.