Privacy Policy

Last updated: January 1, 2025

Welcome to Blesim. This Privacy Policy explains how GDESIR Group ("we", "us", or "our") collects, uses, and protects your personal information when you use the Blesim mobile payment application ("the App").

1. Information We Collect

1.1 Information You Provide

  • Account information: full name, email address, phone number, and password
  • Identity verification: government-issued ID, date of birth, and address (required for financial compliance)
  • Payment information: linked bank accounts, card details (stored by our PCI-compliant payment processors)
  • Transaction data: payment history, transfer amounts, recipient information, and notes

1.2 Information Collected Automatically

  • Device information: device type, OS version, unique device identifiers, and IP address
  • Usage data: features used, transaction patterns, and session information
  • Location data: approximate location (if permitted) to detect unusual activity and prevent fraud

1.3 Information from Third Parties

  • Financial institutions: account verification data from your linked bank
  • Identity verification providers: KYC/AML verification results

2. How We Use Your Information

We use your information to:

  • Process payments and money transfers securely
  • Verify your identity and comply with KYC/AML regulations
  • Detect and prevent fraud, money laundering, and unauthorized transactions
  • Send transaction confirmations and account notifications
  • Provide customer support
  • Comply with financial regulations and legal obligations
  • Improve the security and performance of the App

3. Data Sharing and Disclosure

We may share your data with:

  • Payment processors: to complete transactions (PCI-DSS compliant)
  • Identity verification services: for KYC compliance
  • Banking partners: to facilitate transfers
  • Regulatory authorities: as required by financial regulations and anti-money laundering laws
  • Law enforcement: in response to lawful requests

We never sell your financial data to third parties for marketing purposes.

4. Data Retention

Financial transaction records are retained for a minimum of 7 years to comply with financial regulations. Account data is retained while your account is active, and for 5 years after closure.

5. Your Rights

You may request access, correction, or deletion of your personal data (subject to legal retention requirements). Contact us at privacy@gdesir.com.

6. Financial Data Security

We implement bank-grade security including 256-bit encryption, two-factor authentication, real-time fraud monitoring, and PCI-DSS compliance. We never store your full card numbers or banking credentials.

7. International Transfers

Your data may be processed in multiple countries to facilitate international transfers. All transfers comply with applicable data protection laws.

8. Contact Us

GDESIR Groupprivacy@gdesir.comcontact@gdesir.com